On the Instances page in Web Manager, in the Channels column, click on “Create”. You will be prompted to enter the Instance ID you want to send a communication channel request to. Optionally, you can click “Search” and search for the instance you want to send a request to.
If you click “Search”, you have the option of searching:
- Program instances you manage
- Program instances managed by someone else
- Program Instance Alias
- Program Name
- Program ID
- Program Description
- Instance Activation Date
Security
Note: Program instances with security restrictions in place can only be found and receive requests from authorized program instances.